Delivery Information
All prices shown on the Kensington Audio website already include UK mainland delivery.
We currently only deliver to addresses within the United Kingdom.
For international customers, please see our Dealer & Distributor page to locate your nearest retailer.
Prices are listed in Pound Sterling (£) and include VAT at 20%.
Prices may be adjusted at any time without prior notice.
Dispatch & Shipping Times
Orders are usually prepared for dispatch within two working days.
Once shipped, delivery typically takes 1–3 working days.
In most cases, you should expect your order to arrive within 3–5 working days in total.
Returns Policy
We hope you’ll be delighted with your purchase. However, if you are not fully satisfied, you have 14 days from receipt of your order to request a return, in accordance with UK consumer law.
Conditions for Returns
To be accepted, items must:
Be returned in the same condition as supplied – unused, undamaged, and complete with all original packaging, labels, and accessories.
Include your receipt or order confirmation as proof of purchase.
Please note: we apply traceability checks to all products to maintain quality standards and logistics integrity.
Return Costs
Customers are responsible for the cost of returning items.
Items sent back without prior authorisation cannot be accepted.
How to Arrange a Return
To request a return, email us at info@kensingtonaudio.co.uk
All approved returns should be sent to:
Kensington Audio
Unit 12a, Templars Way Industrial Estate
Marlborough Road
Royal Wootton Bassett
SN4 7SR
United Kingdom